Privacy Policy

1. Introduction

Pitch (“we,” “our,” or “us”) operates the website gopitch.live and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using Pitch, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Account Information

When you sign up through Google Authentication, we receive your name, email address, and profile picture from your Google account. We use this information to create and manage your Pitch account.

Profile Information

You may voluntarily provide additional information such as your professional role, company name, areas of expertise, investment interests, website URL, GitHub profile, Twitter handle, and a short biography. This information is used to improve matchmaking and is visible to other users during video sessions.

Usage Data

We automatically collect information about how you interact with the Service, including session frequency, session duration, matching preferences, and feature usage. This data helps us improve the platform and matchmaking algorithms.

Video and Audio Data

Video and audio calls are facilitated through secure, enterprise-grade infrastructure. We do not record, store, or have access to the content of your video or audio calls. All video and audio streams are processed in real time and are not retained after the call ends.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Match you with relevant founders, investors, or talent
• Process payments for premium features
• Send service-related notifications and updates
• Monitor and analyze usage patterns to improve the user experience
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

4. Third-Party Services

We work with trusted third-party service providers to operate the Service. These providers may process data on our behalf in accordance with their own privacy policies:

• Authentication Providers: We use third-party authentication services for secure account sign-in. These providers may collect data in accordance with their privacy policies.
• Payment Processors: Payment transactions for premium subscriptions and in-app purchases are handled by third-party payment processors. We never store your credit card information directly.
• Advertising Partners: We may display advertisements provided by third-party advertising networks. These partners may use cookies and similar technologies to serve ads based on your browsing activity.
• Infrastructure Providers: We use third-party hosting and infrastructure services to deliver the platform securely and reliably.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use the Service. These include essential cookies required for authentication and optional analytics cookies that help us improve the platform. Third-party advertising partners may also set cookies to deliver relevant advertisements. You can control cookie preferences through your browser settings, though disabling essential cookies may affect Service functionality.

6. Data Retention

We retain your account information for as long as your account is active. If you request deletion of your account, we will remove your personal data within 30 days, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes. Usage analytics data may be retained in anonymized form indefinitely.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), secure authentication protocols, and access controls on our database infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data and account
• Data Portability: Request an export of your data in a machine-readable format
• Opt-Out: Opt out of certain data processing activities, including targeted advertising

To exercise any of these rights, contact us at hello@gopitch.live.

9. Children’s Privacy

Pitch is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a user under 18, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@gopitch.live

Website: gopitch.live